This blog entry is all about kudos. So often I find myself telling others how to improve their work life balance, and this week I’ve got two examples of things I never thought of.
One of the companies where I do some training is a call center in Pittsburgh. The company does telemarketing and with they way many people treat telemarketers, the job itself can be quite negative. It takes a lot of effort not to let that negativity spill over into the workplace.
While there are a number of restaurants in the area, the available choices are monotonous and repetitive and not very health conscious. The other day, I was walking through the call center and noticed someone eating what looked like a delicious meal, a real meal, out of a plastic lunch box.
“That looks great,” I commented.
“It is. I got it from Joan,” was the response. The person then proceeded to explain to me that a fellow employee, Joan had organized a sort of co-op for lunches. Joan likes to cook and clearly has considerable talent and skill in the kitchen. She collects a nominal amount of money ($25 for 5 meals) from all her participants and provides what could easily be called a gourmet lunch to the members of the co-op.
I take my hat off to Joan, who in her own very creative way, has contributed to making that call center a place to look forward to going. If I weren’t diabetic and a vegetarian, I’d consider joining the co-op. Kudos Joan for a job well done and much appreciated. Thanks for making work a better place to be.
A client I coach told me about another outstanding effort by one of our local hospitals. One of the managers has had considerable problems. Apparently her husband is out of work after hip replacement surgery. The manager herself had already had one bout with cancer and now it was back. Because of having already used up her sick time and vacation time, she was looking at unpaid leave for treatment and recovery.
Fellow employees are being allowed to “donate” accrued paid time off in order to give this co-worker some income while she is in treatment and recovery. Many of her coworkers gladly have sacrificed a day or two of PTO to helping her through this difficult time. Of course it would be even better if the employer stepped up to the plate and matched the gift.
The sense of community there is laudable and the flexibility of the Human Resources/Payroll office to allow the transfer of earned PTO is commendable. Well done. Well done. Well done.
Please help make work better for everyone! My company, Integrity HPI is conducting a work-life balance survey. It takes about 15 minutes and you can remain completely anonymous if you choose. Your information will be used to establish base-line data for future work-life balance analysis and program design and implementation. You'll also receive a free copy of my e-book, "102 Tips to a Balanced Life", when it is published this fall. Visit the website and follow the survey link. Thanks for your help!
www.integrityhpi.com
Tuesday, May 27, 2008
Thursday, April 24, 2008
Look forward to going to work?
I wonder how many people get up every day dreading the fact that they have to go to work. Years ago, there were mattress commercials on TV that boasted, "You spend a third of your life in bed. How comfortable is your mattress?" Well, let me take a twist on that. YOU SPEND MORE THAN A THIRD OF YOUR LIFE AT WORK; HOW COMFORTABLE IS YOUR JOB?
If you think your job isn't comfortable, ask yourself some questions.
1. Do you like what you do? If you don't, what are you doing about that? Are you going to school, exploring other options, talking to your boss about other opportunities? If you are doing work that you don't like, you are doing the wrong work--no matter how much it pays.
2. Are you doing your best? A lot of job dissatisfaction can be rooted in the fact that we aren't invested in our job. If we don't believe the work we do is important, we probably aren't doing our best work. Try doing the best job you can, even if you think your job isn't so important and you just might find the passion for your work that is lacking. Consider the myriad of hobbies with which people amuse themselves. People collect things and make things and study things that comparatively few people think are important. They are passionate and in most cases, the hobby COSTS them money rather than adding to their bank balance. Put a little passion into your job and might well see some changes in your attitude!
3. Does the company you work for support or undermine your values? OK, money is money but are you willing to compromise important parts of your personality just to make a buck? For example: If you are a person who wishes to lead a green life and your company doesn't even bother to recycle, you are probably frustrated. You have two choice. Try and get the company to gradually go greener or to find a greener company to work for.
4. Do you like the people at your job? Look at the people around you. Are they sour, complaining whiners who never have a positive thing to say? Do they respect you and your opinions? Do you feel comfortable, pleasantly surprised and do you greet them if you see them say, at the mall or in the park? Or, do you look the other way and hope they don't see you?
5. What about next year? Can you see yourself in the same job or even the same company in a year? If not, what should you change? Now, changing jobs often isn't good for your resume, no matter how easy it might or might not be for you. Consider changing something about your job that will make it better. It could be as simple as your attitude and as complicated as looking for opportunities to add dimension to your duties. If you see your job as temporary, you'll not be able to see all the potential it probably offers you.
Take my Work-Life Balance survey! It only takes about 15 minutes. You can remain completely anonymous but if you choose to use a valid e-mail address, you can receive a copy of the survey results, and/or a free subscription to weekly work-life balance tips and a copy of our e-book "102 Tips for Living a Balanced Life" Visit www.integrityhpi.com to take the survey. (Tell your friends.)
If you think your job isn't comfortable, ask yourself some questions.
1. Do you like what you do? If you don't, what are you doing about that? Are you going to school, exploring other options, talking to your boss about other opportunities? If you are doing work that you don't like, you are doing the wrong work--no matter how much it pays.
2. Are you doing your best? A lot of job dissatisfaction can be rooted in the fact that we aren't invested in our job. If we don't believe the work we do is important, we probably aren't doing our best work. Try doing the best job you can, even if you think your job isn't so important and you just might find the passion for your work that is lacking. Consider the myriad of hobbies with which people amuse themselves. People collect things and make things and study things that comparatively few people think are important. They are passionate and in most cases, the hobby COSTS them money rather than adding to their bank balance. Put a little passion into your job and might well see some changes in your attitude!
3. Does the company you work for support or undermine your values? OK, money is money but are you willing to compromise important parts of your personality just to make a buck? For example: If you are a person who wishes to lead a green life and your company doesn't even bother to recycle, you are probably frustrated. You have two choice. Try and get the company to gradually go greener or to find a greener company to work for.
4. Do you like the people at your job? Look at the people around you. Are they sour, complaining whiners who never have a positive thing to say? Do they respect you and your opinions? Do you feel comfortable, pleasantly surprised and do you greet them if you see them say, at the mall or in the park? Or, do you look the other way and hope they don't see you?
5. What about next year? Can you see yourself in the same job or even the same company in a year? If not, what should you change? Now, changing jobs often isn't good for your resume, no matter how easy it might or might not be for you. Consider changing something about your job that will make it better. It could be as simple as your attitude and as complicated as looking for opportunities to add dimension to your duties. If you see your job as temporary, you'll not be able to see all the potential it probably offers you.
Take my Work-Life Balance survey! It only takes about 15 minutes. You can remain completely anonymous but if you choose to use a valid e-mail address, you can receive a copy of the survey results, and/or a free subscription to weekly work-life balance tips and a copy of our e-book "102 Tips for Living a Balanced Life" Visit www.integrityhpi.com to take the survey. (Tell your friends.)
Tuesday, April 1, 2008
Babies at Work?
DON'T FORGET TO VOTE AT THE END OF THE BLOG ENTRY!
One of the major problems employers face is motivating and engaging younger workers to remain with the company long enough to develop and contribute expertise—something they are losing rapidly as baby boomers retire.
The millennial generation, as they are called, are in high demand and one of its defining characteristics is there unwillingness to make great sacrifices they way their parents did. They want to work fewer hours. They work on the go, electronically connected wherever they are. They change jobs, companies and careers more often and with less provocation than their predecessors.
A USA Today cover story for yesterday, March 31, 2008, by Stephanie Armour highlighted the efforts of some companies allowing new mothers, and in some cases, new fathers, to bring an infant to work, usually until they are old enough to crawl. It stands to reason, younger people are, in general, the ones having the babies and if they are going to take time off work to do so, they are more likely to simply quit their jobs knowing that in a few months, they can easily find another one.
MAYA Design, last years recipient of the Pittsburgh Human Resource Association’s (PHRA) People Do Matter award, was featured as being a pioneer in the babies at work program development. In a presentation made at the PHRA conference last year, their test mother actually work more billable hours after giving birth than she had the previous year. Is it possible that having a baby in the office motivates more productivity?
There are pros and cons like any other work-life balance program instituted in an organization. When companies are considering such programs, there are some fundamental questions they need to ask before consulting the lawyers and trying to set about creating the rules and procedures for the program.
Before considering the cost of implementation, companies should think through and evaluate the cost of NOT implementing a program. How many employees are likely to miss work, quit, be distracted or less productive without it. This sort of calculation is part of projected Return on Investment (ROI) but is often left out because it’s difficult if not expensive to measure in it’s own right.
How will other employees react to the program? Will they see it as showing favoritism? Will it seem inequitable to them? Can this program be presented as part of a suite of equalizing benefits?
Then, and only then, should we consider the design of the program and the inevitable discussions with the lawyers. The lawyers will nay-say and unless there is visionary leadership to push the lawyers into taking the extra steps to make such programs work, there’s no point in the discussion.
The designers also have to keep in mind that no matter how hard they work at the design and implementation, something somewhere will go wrong. There are lessons to be learned but they shouldn’t stop us from facilitating work-life balance.
What do you think? Should new mothers be permitted to bring infants to work?
https://www.surveymonkey.com/s.aspx?sm=nb2u3qq5qHe5aykJ5zSXdg_3d_3d
One of the major problems employers face is motivating and engaging younger workers to remain with the company long enough to develop and contribute expertise—something they are losing rapidly as baby boomers retire.
The millennial generation, as they are called, are in high demand and one of its defining characteristics is there unwillingness to make great sacrifices they way their parents did. They want to work fewer hours. They work on the go, electronically connected wherever they are. They change jobs, companies and careers more often and with less provocation than their predecessors.
A USA Today cover story for yesterday, March 31, 2008, by Stephanie Armour highlighted the efforts of some companies allowing new mothers, and in some cases, new fathers, to bring an infant to work, usually until they are old enough to crawl. It stands to reason, younger people are, in general, the ones having the babies and if they are going to take time off work to do so, they are more likely to simply quit their jobs knowing that in a few months, they can easily find another one.
MAYA Design, last years recipient of the Pittsburgh Human Resource Association’s (PHRA) People Do Matter award, was featured as being a pioneer in the babies at work program development. In a presentation made at the PHRA conference last year, their test mother actually work more billable hours after giving birth than she had the previous year. Is it possible that having a baby in the office motivates more productivity?
There are pros and cons like any other work-life balance program instituted in an organization. When companies are considering such programs, there are some fundamental questions they need to ask before consulting the lawyers and trying to set about creating the rules and procedures for the program.
Before considering the cost of implementation, companies should think through and evaluate the cost of NOT implementing a program. How many employees are likely to miss work, quit, be distracted or less productive without it. This sort of calculation is part of projected Return on Investment (ROI) but is often left out because it’s difficult if not expensive to measure in it’s own right.
How will other employees react to the program? Will they see it as showing favoritism? Will it seem inequitable to them? Can this program be presented as part of a suite of equalizing benefits?
Then, and only then, should we consider the design of the program and the inevitable discussions with the lawyers. The lawyers will nay-say and unless there is visionary leadership to push the lawyers into taking the extra steps to make such programs work, there’s no point in the discussion.
The designers also have to keep in mind that no matter how hard they work at the design and implementation, something somewhere will go wrong. There are lessons to be learned but they shouldn’t stop us from facilitating work-life balance.
What do you think? Should new mothers be permitted to bring infants to work?
https://www.surveymonkey.com/s.aspx?sm=nb2u3qq5qHe5aykJ5zSXdg_3d_3d
Wednesday, March 19, 2008
The Boss Button?
I just finished reading an article by Dan Wetzel called, "America's Tournament: Buttoned down in which he reports that last year, "American businesses lost and estimated $1.2 billion in worker productivity during the NCAA tournament, mostly during the first two days."
He reports that the Internet feed people who are running the Internet broadcast of the games have even developed something they call a boss button that will dump the screen when their boss is in close proximity. Imagine that, an entire company watching the games from individual cubicles. Will the button stop them from cheering on their team?
Savvy employers know that events like this cost them in productivity no matter what they do. I suggest taking full work-life balance advantage of it. If nothing else, employers can drastically reduce the number of times employee stop work to check the score by simply having them sign up for an email blast that will up date them on the scores periodically.
The get the biggest work-life balance bang out of this sort of thing, play it up all the way. Since productivity is going to take a dive anyway, why not turn it into an employee appreciation event. Broadcast important games in the employee lounge. Serve snacks and run a few contests with team products, sweatshirts, key chains, that sort of thing, as prizes.
Now I don't mean shut down the company for the whole time but rather than having employees pressing their boss buttons when he or she is in close proximity, there are real morale and work-life balance points to be had by letting them watch portions of the game while munching on a company lunch.
He reports that the Internet feed people who are running the Internet broadcast of the games have even developed something they call a boss button that will dump the screen when their boss is in close proximity. Imagine that, an entire company watching the games from individual cubicles. Will the button stop them from cheering on their team?
Savvy employers know that events like this cost them in productivity no matter what they do. I suggest taking full work-life balance advantage of it. If nothing else, employers can drastically reduce the number of times employee stop work to check the score by simply having them sign up for an email blast that will up date them on the scores periodically.
The get the biggest work-life balance bang out of this sort of thing, play it up all the way. Since productivity is going to take a dive anyway, why not turn it into an employee appreciation event. Broadcast important games in the employee lounge. Serve snacks and run a few contests with team products, sweatshirts, key chains, that sort of thing, as prizes.
Now I don't mean shut down the company for the whole time but rather than having employees pressing their boss buttons when he or she is in close proximity, there are real morale and work-life balance points to be had by letting them watch portions of the game while munching on a company lunch.
Monday, January 7, 2008
The Balanced Life
For years we have been talking about work-life balance. Corporations have spent millions of dollars, often demonstrating solid return on their investment, on establishing work/life balance programs. Yet that balance seems to elude us.
Just the other day, I was speaking with a coaching client who recently became unemployed and she was telling me about how she is spending her days. "I thought I'd have some time to do a decent job search and maybe even catch up on some of my reading but honestly, I don't know how I got anything done at all when I was working. I barely have enough time to just do the chores!"
She's not the first person to experience how busy life can be even without work. How much time is enough? Forget the question. It the wrong question to ask.
People don't naturally balance their lives if given sufficient time. It is true that balance is highly individual but there are some general principals we can all apply to achieve a greater sense of balance in our lives.
Balance happens both internally and externally. The working world looks at the external factors in a person's life and tries to accommodate it. Responsibilities, Obligations and commitments take up hours in a day and work/life balance programs try to accommodate them. Got to pick up the kids, go to the grocery store for Mom, take Dad to the doctor's office, then go to the dry-cleaners, order dinner from the restaurant, take Daughter to her soccer game and Son to his Scout meeting. But without internal balance, you really don't have a chance at balancing the external.
Internal balance is composed of five aspects: physical; intellectual; social; emotional and spiritual. (Order doesn't intend significance.) Each has their place and if we can accommodate them, find our internal balance, we are very likely to be able to more effectively cope with and balance the external factors in our lives.
Over the next five weeks, I'll be talking about each of these aspects individually and I hope to get some real input from you. So subscribe to the blog if you want to be reminded of new entries or send me an email and I'll put you on my update list.
Wednesday, December 12, 2007
Your Job Can Make a Real Difference
There was a time in my life when I took a job to make a difference in the world and little did I know that one of the biggest differences would be the change in me. I'm posting the story because it's good. You don't have to change careers or make huge sacrifices to make a difference. You can make a difference everyday no matter where you are. Part of the work-life balance is work. Your job should count and matter to you. Check out my personal website if you want to learn more about following your bliss. www.josephonesta.com
In 1995, I had a successful career teaching university English in Los Angeles but my personal life was in turmoil. It seemed everyone I knew was in some stage of terminal HIV disease. Hospital visits and memorial services were just a part of life. At 35 years old, I was experiencing the same level of peer loss my parents were experience in their 70’s.
Though I held a lot of hands, ran errands, sat in waiting rooms, it didn’t feel like I could do anything for the people around me. I suffered from something called survivor’s guilt. Why among all my friends was I the one to escape the plague? It seems warped to think that way. I should have been glad that I was free of that virus but being uninfected made me almost a freak. I sometimes felt like I had to apologize for being HIV negative.
I really wanted to do more for them so I made a bold move, some say a crazy move. I quit teaching and took a job working for AIDS Project Los Angeles (APLA) cutting my income by about 75%. I created the nation’s premier day program for people living with AIDS. If I couldn’t stop them from dieing, I could help improve their lives in some way.
It was like day camp for people with AIDS. I was a cross between Julie on the Love Boat and Mother Theresa. I recruited, trained and managed volunteers to lead activities and administer services. I solicited donations of goods, services, products and equipment. What I couldn’t get from a volunteer or a donor, I often supplied myself.
It worked! More than 2000 clients participated but instead of being exuberant, I was exhausted. Nothing was ever good enough. They complained, tried to tell me how to do it better, whined when there wasn’t enough and criticized everything. They used characteristic rapier wit to cut me to shreds. I knew it was the frustration they felt in life that made them complain but it still hurt. It still tore me down. Inside of six months, I was beginning to fizzle out.
One day as I scrambled though the crowds setting up activities, handing out vouchers, scheduling appointments, a client stepped into my path and would not move aside until I heard her out. Chantal was six foot four and in transition from being a big, rather unattractive man to being a larger than life, very unattractive woman.
“I need to speak with you,” She held one hand on her hip, the decorated fingernails on the other cutting the air between us. I stopped waiting for yet another complaint. When she knew she had my attention, she spoke. “These bitches are going to chew you up and spit you out. You need to stand up, Joseph.”
Sure, I felt pretty chewed up already but stand up? How could I stand up to the people I was trying to serve? What I needed to do was try harder, work harder, go more. I thanked her for her comment and tried to ease my way around her.
“Oh, no, uh-uh.” she said. “Look at me. Do you think I can live my life without giving myself a pep talk once in a while? When one of these bitches has anything to say to you that doesn’t begin with please or end with thank you, in the back of your mind you need to say to yourself, “I am fabulous!”
When you wake up in the morning, the first words that come to mind should be, “I am fabulous.” Every time you look at your face in the mirror, “I am fabulous.” When you step outside your door to greet the day, “I am fabulous.” Joseph, let me be the first to tell you, I think you are fabulous.”
OK, I admit it. I thought she was nuts. I’d been living in Southern California for five years but I was still a Western Pennsylvanian. This affirmation stuff was kind of a joke to me. Surprisingly, it stuck. Whenever I was having a bad day, I could see Chantal telling me I was fabulous. “I am fabulous” became a kind of mantra that made my work a lot lighter.
“How are you doing today, Joseph?”
“Fabulous, just fabulous.”
After two years of poverty in the name of AIDS, I needed to take another job to dig myself out of the debt I had created for that program. I took a job directing a team of personal finance speakers for Consumer Credit Counseling Service of Los Angeles and one day, I was winding up a speech on credit reports to a room of perhaps 60 people when a person stood up in the back of the room and asked if I had remembered him.
“I am at client at AIDS Project Los Angeles,” he said boldly. “I just want to say that I believe I am alive today because of the man standing in front of this room. His program gave me a reason to live. I had a place to go. I had something to look forward to and I just want to say in front of everyone that I think this guy is…”
Go head. You can finish his sentence…fabulous. Considering when I first started recruiting volunteers for my program, most people with AIDS didn’t live more than two years, perhaps he was right. He had made it well past the two year mark and so did many others. Some are still around today which is more than a miracle.
I don’t take responsibility for miracles. Newer medications and treatments take the spotlight there. I do look back and see a fundamental truth. When you follow your bliss, as Joseph Campbell said, you put your self on track to live the life that you should be living. You line up with the energy of the universe and who knows, the universe might just send a six foot four transgendered person to encourage you along the way just when you need her most.
In 1995, I had a successful career teaching university English in Los Angeles but my personal life was in turmoil. It seemed everyone I knew was in some stage of terminal HIV disease. Hospital visits and memorial services were just a part of life. At 35 years old, I was experiencing the same level of peer loss my parents were experience in their 70’s.
Though I held a lot of hands, ran errands, sat in waiting rooms, it didn’t feel like I could do anything for the people around me. I suffered from something called survivor’s guilt. Why among all my friends was I the one to escape the plague? It seems warped to think that way. I should have been glad that I was free of that virus but being uninfected made me almost a freak. I sometimes felt like I had to apologize for being HIV negative.
I really wanted to do more for them so I made a bold move, some say a crazy move. I quit teaching and took a job working for AIDS Project Los Angeles (APLA) cutting my income by about 75%. I created the nation’s premier day program for people living with AIDS. If I couldn’t stop them from dieing, I could help improve their lives in some way.
It was like day camp for people with AIDS. I was a cross between Julie on the Love Boat and Mother Theresa. I recruited, trained and managed volunteers to lead activities and administer services. I solicited donations of goods, services, products and equipment. What I couldn’t get from a volunteer or a donor, I often supplied myself.
It worked! More than 2000 clients participated but instead of being exuberant, I was exhausted. Nothing was ever good enough. They complained, tried to tell me how to do it better, whined when there wasn’t enough and criticized everything. They used characteristic rapier wit to cut me to shreds. I knew it was the frustration they felt in life that made them complain but it still hurt. It still tore me down. Inside of six months, I was beginning to fizzle out.
One day as I scrambled though the crowds setting up activities, handing out vouchers, scheduling appointments, a client stepped into my path and would not move aside until I heard her out. Chantal was six foot four and in transition from being a big, rather unattractive man to being a larger than life, very unattractive woman.
“I need to speak with you,” She held one hand on her hip, the decorated fingernails on the other cutting the air between us. I stopped waiting for yet another complaint. When she knew she had my attention, she spoke. “These bitches are going to chew you up and spit you out. You need to stand up, Joseph.”
Sure, I felt pretty chewed up already but stand up? How could I stand up to the people I was trying to serve? What I needed to do was try harder, work harder, go more. I thanked her for her comment and tried to ease my way around her.
“Oh, no, uh-uh.” she said. “Look at me. Do you think I can live my life without giving myself a pep talk once in a while? When one of these bitches has anything to say to you that doesn’t begin with please or end with thank you, in the back of your mind you need to say to yourself, “I am fabulous!”
When you wake up in the morning, the first words that come to mind should be, “I am fabulous.” Every time you look at your face in the mirror, “I am fabulous.” When you step outside your door to greet the day, “I am fabulous.” Joseph, let me be the first to tell you, I think you are fabulous.”
OK, I admit it. I thought she was nuts. I’d been living in Southern California for five years but I was still a Western Pennsylvanian. This affirmation stuff was kind of a joke to me. Surprisingly, it stuck. Whenever I was having a bad day, I could see Chantal telling me I was fabulous. “I am fabulous” became a kind of mantra that made my work a lot lighter.
“How are you doing today, Joseph?”
“Fabulous, just fabulous.”
After two years of poverty in the name of AIDS, I needed to take another job to dig myself out of the debt I had created for that program. I took a job directing a team of personal finance speakers for Consumer Credit Counseling Service of Los Angeles and one day, I was winding up a speech on credit reports to a room of perhaps 60 people when a person stood up in the back of the room and asked if I had remembered him.
“I am at client at AIDS Project Los Angeles,” he said boldly. “I just want to say that I believe I am alive today because of the man standing in front of this room. His program gave me a reason to live. I had a place to go. I had something to look forward to and I just want to say in front of everyone that I think this guy is…”
Go head. You can finish his sentence…fabulous. Considering when I first started recruiting volunteers for my program, most people with AIDS didn’t live more than two years, perhaps he was right. He had made it well past the two year mark and so did many others. Some are still around today which is more than a miracle.
I don’t take responsibility for miracles. Newer medications and treatments take the spotlight there. I do look back and see a fundamental truth. When you follow your bliss, as Joseph Campbell said, you put your self on track to live the life that you should be living. You line up with the energy of the universe and who knows, the universe might just send a six foot four transgendered person to encourage you along the way just when you need her most.
Wednesday, December 5, 2007
Cell Phone Slave Declares Freedom
In 1986, I was sitting with an elderly lady of society in New York City when her telephone rang. The telephone was located on the chairside table where she sat. There was no answering machine attached. I asked her if she wanted to take the call fearing she might have thought it impolite to answer while we chatted. (I also admit that the ringing anoyed me but that's another story.)
"I had the telephone installed for my convenience. It is not convenient right now for me to answer it." We waited and the phone stopped ringing.
Flash forward, 1998, I'm sitting in an outdoor cafe in Santa Monica California with my friend Micheleangelo. (Yes there are living people today with that name.) His cell phone rang for the third time during our brief visit and yet again, I wait several minutes, listening to his side of what I consider an inane conversation. I'm getting pretty ticked off. Not only are these people interrupting him but they are interrupting me. I drop some money on the table, pretend to look at my watch and mouth the words, "I gotta go. I'm going to be late" and I cut out.
Flash forward another 9 years, it's 2007 and I am sitting in a Thai restaurant in Pittsburgh, PA. I've been working endlessly on my career, building my work-life balance consulting practice. I'm with my partner Elihu, someone I've barely seen in the last two weeks. Between his work schedule and mine, these moments alone are rare. My cell phone rings. I had been waiting all day for a call from a potential client. As I reach for my cell phone, I feel like I'm outside my body watching the scene unfold. As I pull the cell phone from my pocket, I remeber that society lady and Michelangelo and without looking to see who was calling, I press the button on the side of phone ignoring the call and tossing it back into my pocket.
Elihu asks me why I didn't take the call and I tell him, "You are the most important person in my life. There is no one I want to or need to talk to right now more than you."
The server, who had been waiting to take our order, was stunned. She actually had a tear in her eye. "That is so sweet," she said. Elihu beamed and we had a fantastic meal.
Part of finding bliss and balancing all of the things that go on in our lives is understanding what is and what is not important and when it's important. Think about how often you answer your phone and it isn't anyting important at all. Think how many times you have to stop doing something that is important in order to take a call that is not.
Bliss
Joseph
"I had the telephone installed for my convenience. It is not convenient right now for me to answer it." We waited and the phone stopped ringing.
Flash forward, 1998, I'm sitting in an outdoor cafe in Santa Monica California with my friend Micheleangelo. (Yes there are living people today with that name.) His cell phone rang for the third time during our brief visit and yet again, I wait several minutes, listening to his side of what I consider an inane conversation. I'm getting pretty ticked off. Not only are these people interrupting him but they are interrupting me. I drop some money on the table, pretend to look at my watch and mouth the words, "I gotta go. I'm going to be late" and I cut out.
Flash forward another 9 years, it's 2007 and I am sitting in a Thai restaurant in Pittsburgh, PA. I've been working endlessly on my career, building my work-life balance consulting practice. I'm with my partner Elihu, someone I've barely seen in the last two weeks. Between his work schedule and mine, these moments alone are rare. My cell phone rings. I had been waiting all day for a call from a potential client. As I reach for my cell phone, I feel like I'm outside my body watching the scene unfold. As I pull the cell phone from my pocket, I remeber that society lady and Michelangelo and without looking to see who was calling, I press the button on the side of phone ignoring the call and tossing it back into my pocket.
Elihu asks me why I didn't take the call and I tell him, "You are the most important person in my life. There is no one I want to or need to talk to right now more than you."
The server, who had been waiting to take our order, was stunned. She actually had a tear in her eye. "That is so sweet," she said. Elihu beamed and we had a fantastic meal.
Part of finding bliss and balancing all of the things that go on in our lives is understanding what is and what is not important and when it's important. Think about how often you answer your phone and it isn't anyting important at all. Think how many times you have to stop doing something that is important in order to take a call that is not.
Bliss
Joseph
Sunday, December 2, 2007
The Company Holiday Party
There is a blurring of what is and is not appropriate during many office parties. People are loosening up and letting go. The bosses say they want you to have fun but take it from someone who has been to many office parties. Stay on the safe side. You are still at work.
The office party may be free flowing with holiday "spirits" but get drunk on your own time, away from the office. A drink or two, you know your limit, won't hurt but you don't really want to let your hair down all the way. Office relationships have been permanently damaged and people have lost their jobs for things they've said and done while supposedly "off the clock" at the office party. One of my clients once told me of an office party at which, an inebriated young man made a sexual overture toward the CEO's wife! OK, he was drunk. He didn't realize who she was. He didn't realize what he was doing and he probably wouldn't have done that if he were sober. He was still looking for a new job.
Dress appropriately; it's still work! It's nice to get dressed up but save the overtly sexy wear for truly social events. You don't want to be the object of unwelcome attention during the party and you don't want to be the source of all the gossip after.
If you are a manager, you have to go. It's unfortunate but all right for an employee to opt out but if you have supervisory responsibilities, you really should be there. You are, in effect, a host to the people you supervise but you never stop being the leader. You might relax a bit but remember that your behavior and demeanor should reflect the same quality of character you display while on the job. In fact, you still are on the job.
Avoid cliquish behavior. Of course it's natural to want to be with the people you know but you see them all the time. If you really want to spend time with your immediate co-workers, you should do this on your own. The office party is a great time to get to know others in the company a little better. It's also an opportunity to let people see who you are. Make a point of mingling, shaking hands and remembering names. You'll build allies throughout the organization who can make your life and your job easier in ways you cannot imagine.
If you are invited to be someone's guest or you are going to your spouses holiday party, the same rules apply but double. Your goal is to look good, be polite and stand quietly next to your spouse and let him or her make a good impression. You are not there to have a good ime; you are there to accompany the person you care about.
Make sure to extend your mingling to those high level managers and senior managers with whom you don't normally interact. The two most critical elements in getting promoted, getting better assignments and more challenging or interesting projects are having a higher level "sponsor"—that is someone who remembers you and thinks of you as they are discussing assignments and being a respected and well-liked person. The company party is a great time to make a positive impression.
The office party may be free flowing with holiday "spirits" but get drunk on your own time, away from the office. A drink or two, you know your limit, won't hurt but you don't really want to let your hair down all the way. Office relationships have been permanently damaged and people have lost their jobs for things they've said and done while supposedly "off the clock" at the office party. One of my clients once told me of an office party at which, an inebriated young man made a sexual overture toward the CEO's wife! OK, he was drunk. He didn't realize who she was. He didn't realize what he was doing and he probably wouldn't have done that if he were sober. He was still looking for a new job.
Dress appropriately; it's still work! It's nice to get dressed up but save the overtly sexy wear for truly social events. You don't want to be the object of unwelcome attention during the party and you don't want to be the source of all the gossip after.
If you are a manager, you have to go. It's unfortunate but all right for an employee to opt out but if you have supervisory responsibilities, you really should be there. You are, in effect, a host to the people you supervise but you never stop being the leader. You might relax a bit but remember that your behavior and demeanor should reflect the same quality of character you display while on the job. In fact, you still are on the job.
Avoid cliquish behavior. Of course it's natural to want to be with the people you know but you see them all the time. If you really want to spend time with your immediate co-workers, you should do this on your own. The office party is a great time to get to know others in the company a little better. It's also an opportunity to let people see who you are. Make a point of mingling, shaking hands and remembering names. You'll build allies throughout the organization who can make your life and your job easier in ways you cannot imagine.
If you are invited to be someone's guest or you are going to your spouses holiday party, the same rules apply but double. Your goal is to look good, be polite and stand quietly next to your spouse and let him or her make a good impression. You are not there to have a good ime; you are there to accompany the person you care about.
Make sure to extend your mingling to those high level managers and senior managers with whom you don't normally interact. The two most critical elements in getting promoted, getting better assignments and more challenging or interesting projects are having a higher level "sponsor"—that is someone who remembers you and thinks of you as they are discussing assignments and being a respected and well-liked person. The company party is a great time to make a positive impression.
Friday, November 30, 2007
Hate your job?
"I don't really have a job, but I can understand why one would hate it if they were so burdened." --Oscar Wilde (supposedly but I don't know for sure)
The number of people who are absolutely unhappy at work is astounding! Nearly every day some article or news story crosses my screen encouraging me to find a new job, learn how to cope with an nut-case boss or negotiate a raise.
I fully appreciate the role the company plays in this mass discontent but is it possible that everywhere is so bad that everyone who works there wants to change jobs? How much am I responsible for my own bliss at work?
There are lots of things I can't control in my life. No matter how much they frustrate me, the only real thing I can do is control my reaction to them. There is no doubt that some people find themselves in jobs that are a bad fit and that they stay in them for reasons that make them feel trapped. But running away and changing jobs is not usually where we are going to find bliss at work.
There are some concrete strategies you can employ to achieve a greater sense of bliss at work. No one seems to be talking about them, so I will.
Understand how your job affects the jobs of others. Usually what we do either feeds off of or into the work of someone else in the organization. If we understand this process flow, we will understand the importance of what we do.
Don't feed the gossip mill. Gossip behind the backs of others and I guarantee there will be people talking after you leave the room and you probably wouldn't like what they are saying.
Cut the complaining. Negativity only breeds negativity. Look at the positives and if you can't see any, make them happen. I'm not saying that you need to be Pollyanna on a rainy day but most of what you hate about your job is in the way you look at it, not in the job itself. If you have suggestions for improvement, write them up and take them to your boss. Save them for evaluation time.
Be likable and friendly to your coworkers and to your superiors. I hate to admit it but much of life is a popularity contest. When we were in high-school, there were popular people and the rest of us. The secret of popularity is being likable, non-judgemental and positive with integrity. If your coworkers like you, they won't be jealous or resentful of your success. If your bosses and supervisors like you, they will more likely champion your advancement in the organziation when promotions are on the horizon.
Mentor AND be mentored. Older folks on the job have a lot to offer. Younger folks do to. It's just that they have differences. If you are one of the people who can bridge the gap between the baby boomers and the milenials, work will be more fulfilling. Instead of judging how "they" are, why not learn about them and share experiences in a non-judgmental way. Milenials, you might be able to learn from the experience of those boomers and boomers, you could probably use a little help keeping up with the changes that seem to be everywhere.
Help others do better and feel better about being there. Whether you simply hold the door for someone or you offer to help with with some of their tasks, working collaboratively, smiling, contributing and appreciating your coworkers will not only make their day better, it will do as much for yours.
Document your achievements and successes. Keep a working journal that indicates progress and/or completion of projects, special accomplishments, and achievements. Set improvement goals every day and comment on your successes. Also comment on special things that make your day seem lighter and more pleasant. "Stella was really glad about getting her vacation request approved." "John seemed to really appreciate my comments on the report he made." Not only will you feel better about the job you do, you'll also have useful information that you can use to contribute to your evaluation.
Establish your own IDP. (Individual Development Plan) Look at the positions of those people who are one or two rungs above you on the ladder. Look at others who perform similar jobs better than you do. What goals and practical steps can you set and take to be more successful and more promotable at work?
Even if you are in a job that is a bad fit, it is your job for now. Success in it will better your chances of finding a position that is more suited to you.
The number of people who are absolutely unhappy at work is astounding! Nearly every day some article or news story crosses my screen encouraging me to find a new job, learn how to cope with an nut-case boss or negotiate a raise.
I fully appreciate the role the company plays in this mass discontent but is it possible that everywhere is so bad that everyone who works there wants to change jobs? How much am I responsible for my own bliss at work?
There are lots of things I can't control in my life. No matter how much they frustrate me, the only real thing I can do is control my reaction to them. There is no doubt that some people find themselves in jobs that are a bad fit and that they stay in them for reasons that make them feel trapped. But running away and changing jobs is not usually where we are going to find bliss at work.
There are some concrete strategies you can employ to achieve a greater sense of bliss at work. No one seems to be talking about them, so I will.
Understand how your job affects the jobs of others. Usually what we do either feeds off of or into the work of someone else in the organization. If we understand this process flow, we will understand the importance of what we do.
Don't feed the gossip mill. Gossip behind the backs of others and I guarantee there will be people talking after you leave the room and you probably wouldn't like what they are saying.
Cut the complaining. Negativity only breeds negativity. Look at the positives and if you can't see any, make them happen. I'm not saying that you need to be Pollyanna on a rainy day but most of what you hate about your job is in the way you look at it, not in the job itself. If you have suggestions for improvement, write them up and take them to your boss. Save them for evaluation time.
Be likable and friendly to your coworkers and to your superiors. I hate to admit it but much of life is a popularity contest. When we were in high-school, there were popular people and the rest of us. The secret of popularity is being likable, non-judgemental and positive with integrity. If your coworkers like you, they won't be jealous or resentful of your success. If your bosses and supervisors like you, they will more likely champion your advancement in the organziation when promotions are on the horizon.
Mentor AND be mentored. Older folks on the job have a lot to offer. Younger folks do to. It's just that they have differences. If you are one of the people who can bridge the gap between the baby boomers and the milenials, work will be more fulfilling. Instead of judging how "they" are, why not learn about them and share experiences in a non-judgmental way. Milenials, you might be able to learn from the experience of those boomers and boomers, you could probably use a little help keeping up with the changes that seem to be everywhere.
Help others do better and feel better about being there. Whether you simply hold the door for someone or you offer to help with with some of their tasks, working collaboratively, smiling, contributing and appreciating your coworkers will not only make their day better, it will do as much for yours.
Document your achievements and successes. Keep a working journal that indicates progress and/or completion of projects, special accomplishments, and achievements. Set improvement goals every day and comment on your successes. Also comment on special things that make your day seem lighter and more pleasant. "Stella was really glad about getting her vacation request approved." "John seemed to really appreciate my comments on the report he made." Not only will you feel better about the job you do, you'll also have useful information that you can use to contribute to your evaluation.
Establish your own IDP. (Individual Development Plan) Look at the positions of those people who are one or two rungs above you on the ladder. Look at others who perform similar jobs better than you do. What goals and practical steps can you set and take to be more successful and more promotable at work?
Even if you are in a job that is a bad fit, it is your job for now. Success in it will better your chances of finding a position that is more suited to you.
Do You Look Forward to Going to Work
I can't tell you how many people I've interviewed who have said that the thing they like best about their jobs is going home at the end of the day. Why do they hate their job? And, if they hate their job so much, why do they do it?
Let's face it. Some people just like to complain. It's the way they live. But that can't be everybody! What's going on? Here are a few ideas to help you feel a bit more postive during your commute.
Everything is boring once in a while. Just because doing your job seems a little tedious or repetitive, it doesn't mean it's time to walk away. Life has its ups and downs. There is a certain amount of repitition in everything and boredom is really in the eye of the beholder. You have to get past both of these obstacles and when you do, you may be glad you stuck around.
Consider inovation. If your job is boring and repetitive, look for ways of making the work easier or smarter or converting what you do you into a game. I knew a customer service rep in California who kept a tally of kinds of people she spoke to. Now her classifications weren't the most kind in the world but she actually saw a pattern of problems and when she discussed it, the pattern--not the game, with her boss, it resulted in process changes that made their jobs easier.
On the other hand, it might be time for a change. It may be time to find a new job, set your eyes on new horizons and do something about your own discontent. There are many people who have buried themselvs deep into jobs that mean little more than a paycheck to them. They don't value what they do at all.
These are the first to complain about being underpaid. These complainers are in a sense, correct. They are not paid appropriately for the amount of discomfort their jobs cause them even if the salary is appropriate for the position. If what the complainers are saying is, "You can't pay me enough to do this," they are certainly in the wrong job. On the other hand, if they complain about everything, perhaps the problem isn't the job.
Sometimes other causes of our discontent are spilling over into our jobs. Maybe I argued with my spouse or bounced a check or got a flat tire. If I spend most of my working time thinking about all the difficulties I have at home, my emotions will affect my job and I won't be happy there. In fact, I won't be happy anywhere. I need to make some internal changes before I start searching for a new job.
Let's face it. Some people just like to complain. It's the way they live. But that can't be everybody! What's going on? Here are a few ideas to help you feel a bit more postive during your commute.
Everything is boring once in a while. Just because doing your job seems a little tedious or repetitive, it doesn't mean it's time to walk away. Life has its ups and downs. There is a certain amount of repitition in everything and boredom is really in the eye of the beholder. You have to get past both of these obstacles and when you do, you may be glad you stuck around.
Consider inovation. If your job is boring and repetitive, look for ways of making the work easier or smarter or converting what you do you into a game. I knew a customer service rep in California who kept a tally of kinds of people she spoke to. Now her classifications weren't the most kind in the world but she actually saw a pattern of problems and when she discussed it, the pattern--not the game, with her boss, it resulted in process changes that made their jobs easier.
On the other hand, it might be time for a change. It may be time to find a new job, set your eyes on new horizons and do something about your own discontent. There are many people who have buried themselvs deep into jobs that mean little more than a paycheck to them. They don't value what they do at all.
These are the first to complain about being underpaid. These complainers are in a sense, correct. They are not paid appropriately for the amount of discomfort their jobs cause them even if the salary is appropriate for the position. If what the complainers are saying is, "You can't pay me enough to do this," they are certainly in the wrong job. On the other hand, if they complain about everything, perhaps the problem isn't the job.
Sometimes other causes of our discontent are spilling over into our jobs. Maybe I argued with my spouse or bounced a check or got a flat tire. If I spend most of my working time thinking about all the difficulties I have at home, my emotions will affect my job and I won't be happy there. In fact, I won't be happy anywhere. I need to make some internal changes before I start searching for a new job.
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