Tuesday, May 27, 2008

Kudos for a Job Well Done: Two Exceptional Work-Life Balance Efforts

This blog entry is all about kudos. So often I find myself telling others how to improve their work life balance, and this week I’ve got two examples of things I never thought of.

One of the companies where I do some training is a call center in Pittsburgh. The company does telemarketing and with they way many people treat telemarketers, the job itself can be quite negative. It takes a lot of effort not to let that negativity spill over into the workplace.

While there are a number of restaurants in the area, the available choices are monotonous and repetitive and not very health conscious. The other day, I was walking through the call center and noticed someone eating what looked like a delicious meal, a real meal, out of a plastic lunch box.

“That looks great,” I commented.

“It is. I got it from Joan,” was the response. The person then proceeded to explain to me that a fellow employee, Joan had organized a sort of co-op for lunches. Joan likes to cook and clearly has considerable talent and skill in the kitchen. She collects a nominal amount of money ($25 for 5 meals) from all her participants and provides what could easily be called a gourmet lunch to the members of the co-op.

I take my hat off to Joan, who in her own very creative way, has contributed to making that call center a place to look forward to going. If I weren’t diabetic and a vegetarian, I’d consider joining the co-op. Kudos Joan for a job well done and much appreciated. Thanks for making work a better place to be.

A client I coach told me about another outstanding effort by one of our local hospitals. One of the managers has had considerable problems. Apparently her husband is out of work after hip replacement surgery. The manager herself had already had one bout with cancer and now it was back. Because of having already used up her sick time and vacation time, she was looking at unpaid leave for treatment and recovery.

Fellow employees are being allowed to “donate” accrued paid time off in order to give this co-worker some income while she is in treatment and recovery. Many of her coworkers gladly have sacrificed a day or two of PTO to helping her through this difficult time. Of course it would be even better if the employer stepped up to the plate and matched the gift.

The sense of community there is laudable and the flexibility of the Human Resources/Payroll office to allow the transfer of earned PTO is commendable. Well done. Well done. Well done.

Please help make work better for everyone! My company, Integrity HPI is conducting a work-life balance survey. It takes about 15 minutes and you can remain completely anonymous if you choose. Your information will be used to establish base-line data for future work-life balance analysis and program design and implementation. You'll also receive a free copy of my e-book, "102 Tips to a Balanced Life", when it is published this fall. Visit the website and follow the survey link. Thanks for your help!

www.integrityhpi.com