The economy is in a crunch. Rising fuel costs and natural disasters are causing price increases in critical consumer goods, like food, which rely on shipping. Credit card companies are reducing credit limits, withholding new offers of credit and raising interest rates.
The fall in the mortgage and real estate markets have eroded a much of the equity held by property owners leaving many to face foreclosure and even bankruptcy because they’ve used equity to pay off other debts and now that equity is gone.
Many Americans find themselves caught unawares by financial crisis. Yet, even during times of economic downturn, most financial crises are not only predictable but preventable.
The biggest reason we fail to see a financial crisis coming is mostly because we are too afraid to look in the first place. Experts have been predicting all of the current financial difficulties for years, even while we were in the housing market boom. We didn’t want to hear it. We would just rather not think about it until we are forced to do so. It’s like walking across a familiar street with out paying attention to traffic. You might get away with it for a while but sooner or later…
While working as Director of Education at Consumer Credit Counseling Service in Los Angeles, I dealt with literally thousands of people who steadfastly refused to look at their financial condition until they were forced to do so. Now the economy is forcing all of us to take a long hard look.
It is not too late! The key to preventing or minimizing real damage during financial stress is to understand your situation and take prompt action to control it.
Know your income. Take a good look at your net income. How much cold hard cash do you have coming every month? Consider all reliable sources. This is what you have to work with.
Consider your resources. You should have a financial cushion, three to six months living expensive in an account that is easily converted to cash. Savings accounts, mature savings bonds, money market accounts, certificates of deposit that are nearing maturity are all good choices. The numbers in your 401K plan may look enticing but really these should be a last resort. You’ll pay high penalties and taxes for early withdrawal and you may irreparably jeopardize your retirement.
Look at the way you use credit. Are you using credit cards to artificially supplement your income? Would you have enough money every month if you didn’t have your credit cards? Credit should be used less frequently during times of financial stress.
Know your expenses. Expenses are traditionally divided into three groups. Fixed expenses stay the same each month. Variable expenses change from month to month. Periodic expenses occur reliably but less frequently than every month.
Rethink your wants and your needs. So much of what we consider essential to our comfort and lifestyle is really fluff. Cutting back expenses in small ways can have a dramatic impact on your bottom line.
Prioritize your obligations. At the top of the list, place legal obligations like child-support, back taxes and court-mandated payments. Next are secured debt payments like mortgage or car payments. And at the bottom of the list, is your unsecured debt mostly in the form of credit cards.
Know your alternatives. The media is now rife with advertisements for debt solution companies offering debt settlement, debt consolidation, debt management, tax negotiation and even bankruptcy. Each company, even if it is “non-profit,” will probably tout its particular service and solution as the best for your circumstances and will effectively sell you on it if you call. Most consumers are unaware of the differences between these solutions, much less the corresponding expense and long-term consequences they carry.
The sooner you act, the less likely you are to suffer long term damage from an economic downturn. Arm yourself with knowledge and preparation and you’ll come out on top.
Tuesday, August 19, 2008
Sunday, August 10, 2008
Forget About the Gym!
To look at me, you would never guess that I have been a member of a health club since 1989. That is because, with the exception of brief spurts of intense motivation, I almost never go. It is not so much that I dislike the activity but rather, getting there, changing my clothes, working out, showering, changing my clothes again and getting back into my routine take up way too much time out of my day. I simply cannot fit going to the gym into my schedule.
I am not alone. The best estimates that I can find on-line from a number of sources indicate that upwards of 70% of health club members never or rarely use their membership.
Most of us need to work. We would like to spend time with our spouses, family and friends. We may study. We may have a spiritual or community life. And then there is exercise. In the face of that sort of to-do list, what do we cut out?
Despite our better intentions, may of us cut out the exercise. We know that lack of sufficient exercise results in obesity, reduced cardio-vascular health, increased stress and even depression. We buy gym memberships we don’t use. Many of us own home exercise equipment that gathers dust. We swallow expensive supplements and subscribe to controlled food-delivery services. In the end, we make ourselves sick with guilt when none of it works and we are too ashamed of ourselves to take advantage of all those money-back guarantees.
In my quest for a balanced life, I have come to terms with the fact that exercising for sake of it is not a priority to me. I have done many of the subtle things commonly suggested to increase my activity. I park several extra blocks from my office. I choose parking spaces far from the store entrance. I take the stairs rather then the elevator. I sometimes spend my break time walking around the block. It is not enough!
Enter the humble toofer. A toofer is an activity that gives us double return on our investment of time and energy—the result of “two for” the investment of one. Toofers allow me to combine items on my to-do list and help me find some of that sought-for balance in life.
Take, for example, the task of getting the car washed. If you drive to the car wash, reaching for your wallet is about all the exercise you are going to get. But, if you wash the car by hand, you get a clean car as well as some exercise. That is a simple toofer. Add into the equation, all the money you save and you have double toofer. Wash the car by hand with the kids and the return goes through the roof! You get a clean car. You get exercise. You have some fun. You spend time with the kids. And you save a little money.
Toofers that help increase exercise are everywhere. All we need is a little imagination and some planning. Rather than going to the movies, consider taking a walking tour of a local neighborhood or a visit to the museum, art exhibit or zoo. You’ll get some exercise and learn something as well.
Around the house, you might plant a vegetable garden, do some serious spring-cleaning, mow the lawn or paint a room. Volunteer for community clean-up day or build a house with Habitat for Humanity. Do any of these activities with family or friends and you exponentially increase the benefits.
I truly admire the folks at the gym with their chiseled athletic bodies. I wish I could go to the beach and not feel that I had somehow failed as a physical specimen. But I also know, beyond any doubt, that those people did not get those bodies from three twenty-minute workouts a week—no matter what the commercials say!
It takes real work and a lot of time to get a body like the ones we see in those commercials. I just do not have that kind of time. I would have to sacrifice another important facet of my life in order to spend that sort of time at the gym. So, I have forgotten all about the gym and the guilt for not going. As far as home exercise equipment goes, free weights make interesting stepping stones in the garden.
I’ll stick with the toofer. A little exercise is better than none. While I may not be an Adonis, my life is in better balance, I get exercise, have fun and get a few chores done in the bargain.
I am not alone. The best estimates that I can find on-line from a number of sources indicate that upwards of 70% of health club members never or rarely use their membership.
Most of us need to work. We would like to spend time with our spouses, family and friends. We may study. We may have a spiritual or community life. And then there is exercise. In the face of that sort of to-do list, what do we cut out?
Despite our better intentions, may of us cut out the exercise. We know that lack of sufficient exercise results in obesity, reduced cardio-vascular health, increased stress and even depression. We buy gym memberships we don’t use. Many of us own home exercise equipment that gathers dust. We swallow expensive supplements and subscribe to controlled food-delivery services. In the end, we make ourselves sick with guilt when none of it works and we are too ashamed of ourselves to take advantage of all those money-back guarantees.
In my quest for a balanced life, I have come to terms with the fact that exercising for sake of it is not a priority to me. I have done many of the subtle things commonly suggested to increase my activity. I park several extra blocks from my office. I choose parking spaces far from the store entrance. I take the stairs rather then the elevator. I sometimes spend my break time walking around the block. It is not enough!
Enter the humble toofer. A toofer is an activity that gives us double return on our investment of time and energy—the result of “two for” the investment of one. Toofers allow me to combine items on my to-do list and help me find some of that sought-for balance in life.
Take, for example, the task of getting the car washed. If you drive to the car wash, reaching for your wallet is about all the exercise you are going to get. But, if you wash the car by hand, you get a clean car as well as some exercise. That is a simple toofer. Add into the equation, all the money you save and you have double toofer. Wash the car by hand with the kids and the return goes through the roof! You get a clean car. You get exercise. You have some fun. You spend time with the kids. And you save a little money.
Toofers that help increase exercise are everywhere. All we need is a little imagination and some planning. Rather than going to the movies, consider taking a walking tour of a local neighborhood or a visit to the museum, art exhibit or zoo. You’ll get some exercise and learn something as well.
Around the house, you might plant a vegetable garden, do some serious spring-cleaning, mow the lawn or paint a room. Volunteer for community clean-up day or build a house with Habitat for Humanity. Do any of these activities with family or friends and you exponentially increase the benefits.
I truly admire the folks at the gym with their chiseled athletic bodies. I wish I could go to the beach and not feel that I had somehow failed as a physical specimen. But I also know, beyond any doubt, that those people did not get those bodies from three twenty-minute workouts a week—no matter what the commercials say!
It takes real work and a lot of time to get a body like the ones we see in those commercials. I just do not have that kind of time. I would have to sacrifice another important facet of my life in order to spend that sort of time at the gym. So, I have forgotten all about the gym and the guilt for not going. As far as home exercise equipment goes, free weights make interesting stepping stones in the garden.
I’ll stick with the toofer. A little exercise is better than none. While I may not be an Adonis, my life is in better balance, I get exercise, have fun and get a few chores done in the bargain.
Thursday, August 7, 2008
Tip: What Collection Agents Don't Want You To Know...
As our economy continues to tighten many people will find it more difficult to manage their debt and eventually some will be have to deal with collection agents. Credit card debt is usually unsecured, that is, there is no collateral held against the debt. If consumers don’t pay, creditors can place negative remarks on their credit reports but there is nothing to repossess. They cannot touch assets without taking legal action. Most often, creditors merely call it a loss and sell off old unpaid debt to a collection agency.
The creditor may be done with the account but for the consumer, the ordeal is just starting. If you find yourself in that position, knowing some simple truths about the working with collectors can make this time less stressful and can help prevent you from making costly mistakes.
Open your mail. You will officially know what is going on with your account by mail. As companies give up on their ability to collect from you, they will transfer, actually sell, your account to another agency—often for pennies on the dollar. They must officially let you know when your account has been transferred. This is done through the mail. You need to know whom to contact about your account. Additionally, every time your account is transferred it is actually worth less to the collection agency which translates into more negotiating power for you.
Answer the phone. Ignoring the phone only makes them call more often. When you speak to an agent, don’t argue, don’t whine about your situation, and don’t plead your case. It won’t do any good. Collection agents are on commission. They are interested only in money. They hear the same reasons and/or excuses all day, every day. They aren’t interested in your special circumstances and can do next to nothing to help you make it better.
They will call you on your cell phone, call you at home or call you at work if they have the number. If you don’t want to deal with telephone calls at all, confirm the address of the agency. Send them a letter stating that they may only contact you by mail. Get a return receipt for the letter you send. You may need to do this every time your account is sold to another agency.
On the phone, be nice but firm. Working in collections is one of the most difficult jobs in the world. Collectors spend their whole day talking to fearful, angry, bitter, stressed and evasive people. Being pleasant and polite to them will make the conversation easier for both of you. Calmly assure the collection agent that your intention is to pay your debts in full when you have the money to do so. When they pressure you to make arrangements to pay, simply reaffirm what you’ve already said and apologize for not being able to do more at the present time. Never mention bankruptcy. To a collection agent, bankruptcy means you have no intention of paying your debts.
Don’t make promises you can’t keep. Many of people will make promises to collection agents just to end the unpleasant call. Broken promises only result in more aggressive, less cooperative behavior from collectors. This is why it is better to avoid setting up payment schedules. The one thing you should always say to a debt collector is that you intend to pay your debts in full when it is possible to do so. Refrain from elaborating.
Don’t believe what you hear. Collectors know more about the rules than you do and they aren’t going to educate you on your rights. They are going to say whatever it takes to get you to pay. They are trained to phrase what they say to you to be convincing, to catch you in lies and back you into a corner. They choose their words carefully and want to elicit an emotional reaction from you. What you hear may not be what the agent actually said and your response could make things worse.
Collection agents will threaten damage to your credit report. Point of fact, if your account is in collections, your credit report is already damaged pretty badly. Your first goal is to fix your finances so that you can begin to rebuild your credit. Temporary solutions just prolong the problem.
Nearly every letter you receive from a collection agency will indicate that you need to respond immediately to prevent possible legal action. If a collection agent mentions legal action, restate your intention to pay your debt in full and, if necessary, you are prepared to go to court and explain your intention and your situation to a judge. In the event that legal action is taken, show up with your documentation and, if you can afford one, a lawyer. Failing to appear will result in an automatic judgment against you that includes thousands of additional dollars to cover legal expenses.
Don’t send post-dated checks. It is illegal for you to write checks when you do not have the money in the account to cover them. Writing post-dated checks is not only illegal; it can result in all sorts of problems. You will almost certainly bounce checks and jeopardize your checking account as well as your credit report. You will face overdraft fees from your bank and returned check fees from the collection agency.
Keep records. You should keep a separate file for each account. Keep copies of all the letters you send and receive. Take notes every time they call. Write down the name of the person, the date, time and duration of the call and what was said. If you can, record the call itself. You have to advise them that you are doing so before you press the record button and then confirm that you are recording the call just after you start recording asking for their spoken permission to record the call.
If you’ve got money, you can negotiate. Keep in mind every time your account is transferred or sold to another agency, they have paid far less for that account than its face value. If they are going to sell your debt to someone else, why wouldn’t they sell it off to you? You can negotiate with a collection agency for a lower amount. They won’t like it. They will resist. They will say that what you want is not possible. But they do it all the time. Do not send any money until you have a written agreement that the amount you send will be recognized as payment in full, that no balance will be transferred or sold to another agency and that the report to the credit reporting agency will state that the account has been paid in full.
Educate yourself. The Federal Trade Commission produces a number of publications that explain consumer rights. The Fair Debt Collection Practices Act is available in PDF format on the commission’s website. www.ftc.gov
Get Help. Speak with a certified financial counselor. A reputable financial counselor will be able to explain a wide range of options and their unique conditions and consequences for resolving your debt situation. I am one of them and though I charge a fair bit of money, I provide a very valuable service. The point is, that help is out there and you can get it.
The creditor may be done with the account but for the consumer, the ordeal is just starting. If you find yourself in that position, knowing some simple truths about the working with collectors can make this time less stressful and can help prevent you from making costly mistakes.
Open your mail. You will officially know what is going on with your account by mail. As companies give up on their ability to collect from you, they will transfer, actually sell, your account to another agency—often for pennies on the dollar. They must officially let you know when your account has been transferred. This is done through the mail. You need to know whom to contact about your account. Additionally, every time your account is transferred it is actually worth less to the collection agency which translates into more negotiating power for you.
Answer the phone. Ignoring the phone only makes them call more often. When you speak to an agent, don’t argue, don’t whine about your situation, and don’t plead your case. It won’t do any good. Collection agents are on commission. They are interested only in money. They hear the same reasons and/or excuses all day, every day. They aren’t interested in your special circumstances and can do next to nothing to help you make it better.
They will call you on your cell phone, call you at home or call you at work if they have the number. If you don’t want to deal with telephone calls at all, confirm the address of the agency. Send them a letter stating that they may only contact you by mail. Get a return receipt for the letter you send. You may need to do this every time your account is sold to another agency.
On the phone, be nice but firm. Working in collections is one of the most difficult jobs in the world. Collectors spend their whole day talking to fearful, angry, bitter, stressed and evasive people. Being pleasant and polite to them will make the conversation easier for both of you. Calmly assure the collection agent that your intention is to pay your debts in full when you have the money to do so. When they pressure you to make arrangements to pay, simply reaffirm what you’ve already said and apologize for not being able to do more at the present time. Never mention bankruptcy. To a collection agent, bankruptcy means you have no intention of paying your debts.
Don’t make promises you can’t keep. Many of people will make promises to collection agents just to end the unpleasant call. Broken promises only result in more aggressive, less cooperative behavior from collectors. This is why it is better to avoid setting up payment schedules. The one thing you should always say to a debt collector is that you intend to pay your debts in full when it is possible to do so. Refrain from elaborating.
Don’t believe what you hear. Collectors know more about the rules than you do and they aren’t going to educate you on your rights. They are going to say whatever it takes to get you to pay. They are trained to phrase what they say to you to be convincing, to catch you in lies and back you into a corner. They choose their words carefully and want to elicit an emotional reaction from you. What you hear may not be what the agent actually said and your response could make things worse.
Collection agents will threaten damage to your credit report. Point of fact, if your account is in collections, your credit report is already damaged pretty badly. Your first goal is to fix your finances so that you can begin to rebuild your credit. Temporary solutions just prolong the problem.
Nearly every letter you receive from a collection agency will indicate that you need to respond immediately to prevent possible legal action. If a collection agent mentions legal action, restate your intention to pay your debt in full and, if necessary, you are prepared to go to court and explain your intention and your situation to a judge. In the event that legal action is taken, show up with your documentation and, if you can afford one, a lawyer. Failing to appear will result in an automatic judgment against you that includes thousands of additional dollars to cover legal expenses.
Don’t send post-dated checks. It is illegal for you to write checks when you do not have the money in the account to cover them. Writing post-dated checks is not only illegal; it can result in all sorts of problems. You will almost certainly bounce checks and jeopardize your checking account as well as your credit report. You will face overdraft fees from your bank and returned check fees from the collection agency.
Keep records. You should keep a separate file for each account. Keep copies of all the letters you send and receive. Take notes every time they call. Write down the name of the person, the date, time and duration of the call and what was said. If you can, record the call itself. You have to advise them that you are doing so before you press the record button and then confirm that you are recording the call just after you start recording asking for their spoken permission to record the call.
If you’ve got money, you can negotiate. Keep in mind every time your account is transferred or sold to another agency, they have paid far less for that account than its face value. If they are going to sell your debt to someone else, why wouldn’t they sell it off to you? You can negotiate with a collection agency for a lower amount. They won’t like it. They will resist. They will say that what you want is not possible. But they do it all the time. Do not send any money until you have a written agreement that the amount you send will be recognized as payment in full, that no balance will be transferred or sold to another agency and that the report to the credit reporting agency will state that the account has been paid in full.
Educate yourself. The Federal Trade Commission produces a number of publications that explain consumer rights. The Fair Debt Collection Practices Act is available in PDF format on the commission’s website. www.ftc.gov
Get Help. Speak with a certified financial counselor. A reputable financial counselor will be able to explain a wide range of options and their unique conditions and consequences for resolving your debt situation. I am one of them and though I charge a fair bit of money, I provide a very valuable service. The point is, that help is out there and you can get it.
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